{"id":16150,"date":"2025-12-10T15:50:59","date_gmt":"2025-12-10T07:50:59","guid":{"rendered":"https:\/\/slash.co\/?post_type=resources&#038;p=16150"},"modified":"2025-12-16T10:43:43","modified_gmt":"2025-12-16T02:43:43","slug":"chaseflow-how-chaseflow-cut-manual-workload-collection-workload-by-90-with-a-first-of-its-kind-ai-orchestration-and-automation","status":"publish","type":"resources","link":"https:\/\/slash.co\/success-stories\/chaseflow-ai-case-study","title":{"rendered":"How ChaseFlow cut manual workload collection workload by 90% with a first of its kind AI orchestration and Automation"},"content":{"rendered":"<h2><b>Reimagining the Account Receivable Experience<\/b><\/h2>\n<p>&nbsp;<\/p>\n<p><span style=\"font-weight: 400;\">ChaseFlow, a forward-thinking Singapore-based fintech, identified a critical barrier to growth for SMEs and accounting firms: the hidden cost of accounts receivable. They recognized that businesses were losing valuable time and emotional energy manually chasing late payments, a process that often strained client relationships and led to significant employee fatigue and burnout.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">ChaseFlow saw an opportunity to change the narrative. Their vision was not just to collect money faster, but to humanize the process through technology.\u00a0<\/span><\/p>\n<p><span style=\"font-weight: 400;\">They aimed to build a platform where cash flow management was effortless, professional, and compliant. Their specific goals were to eliminate the repetitive stress of chasing invoices, allowing businesses to scale operations without increasing headcount, all while maintaining high-touch, professional engagement with every client.<\/span><\/p>\n<h2><b>The 6 weeks AI-powered Vibe coding delivery<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Using Slash\u2019s combined approach of <\/span><b>AI-powered tooling<\/b><span style=\"font-weight: 400;\">, <\/span><b>AI-powered design<\/b><span style=\"font-weight: 400;\">, and a delivery model of <\/span><b>50 percent Vibe Coding and 50 percent AI-powered engineering<\/b><span style=\"font-weight: 400;\">, the team delivered a secure, end-to-end SaaS platform in just <\/span><b>six weeks<\/b><span style=\"font-weight: 400;\">.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">The ChaseFlow platform was built using:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Replit Vibe Coding for rapid prototyping and iterative development<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">Self-hosted n8n workflow automation running in AWS<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">AI Voice Agents for natural, human-like interactions<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">This stack allowed the team to deploy complex AI behaviour at record speed while ensuring reliability, robustness, and security.<\/span><\/p>\n<h2><strong>The Vibe Coding and AI Workflow Automation platforms included<\/strong><\/h2>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Conversational Voice &amp; Email AI Agents<\/b><span style=\"font-weight: 400;\">: Slash developed AI agents capable of managing end-to-end invoice communications acting as a third party invoice management company hired ChaseFlow\u2019s customers, from automated email follow up and escalation to AI-driven follow-up calls delivered in a natural, professional tone.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Automated Repayment Plan Workflows:<\/b><span style=\"font-weight: 400;\"> The system was engineered to autonomously negotiate and approve repayment plans within predefined parameters, helping ChaseFlow\u2019s customers resolve payment issues faster and with less manual intervention.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><b>Human-in-the-Loop Architecture:<\/b><span style=\"font-weight: 400;\"> While the AI handled repetitive and time-consuming tasks, humans remained fully in control. Escalations, approvals, and strategic decisions were seamlessly routed to staff at ChaseFlow\u2019s client organisations, ensuring oversight and compliance at all times.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">A critical factor in the project\u2019s speed and success was the strong day-to-day collaboration between the ChaseFlow team and Slash\u2019s engineering squad, enabling rapid iteration and continuous refinement.<\/span><\/p>\n<h2><b>The outcome<\/b><\/h2>\n<p><span style=\"font-weight: 400;\">Slash delivered a production-ready SaaS platform and automation workflow in under six weeks, enabling ChaseFlow to deliver tangible value to its customers and their teams.<\/span><\/p>\n<p><span style=\"font-weight: 400;\">Benefits to ChaseFlow\u2019s Customers (SMEs &amp; Accounting Firms):<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">90% reduction in manual collection workload.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">70% reduction in DSO (Days Sales Outstanding)<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Faster invoice payments and improved cash flow.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Scalable operations without increasing headcount.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Enhanced customer experience through consistent, professional communication.<\/span><\/li>\n<\/ul>\n<p><span style=\"font-weight: 400;\">Benefits to Employees at ChaseFlow\u2019s Customer Organisations:<\/span><\/p>\n<ul>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Freed from repetitive, stressful chasing tasks, allowing staff to focus on higher-value client and relationship work.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Upskilling opportunities in AI-assisted operations and data analytics.<\/span><\/li>\n<li style=\"font-weight: 400;\" aria-level=\"1\"><span style=\"font-weight: 400;\">\u2060Improved work-life balance and morale through automation of low-value tasks.<\/span><\/li>\n<\/ul>\n","protected":false},"featured_media":16151,"parent":0,"template":"","resource-topic":[],"resource-type":[44],"class_list":["post-16150","resources","type-resources","status-publish","has-post-thumbnail","hentry","resource-type-success-stories"],"_links":{"self":[{"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/resources\/16150","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/resources"}],"about":[{"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/types\/resources"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/media\/16151"}],"wp:attachment":[{"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/media?parent=16150"}],"wp:term":[{"taxonomy":"resource-topic","embeddable":true,"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/resource-topic?post=16150"},{"taxonomy":"resource-type","embeddable":true,"href":"https:\/\/slash.co\/wp-json\/wp\/v2\/resource-type?post=16150"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}